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The ConversationThe core of our solution. One-on-one, ALEX learns about employee’s unique situation, and then counsels them virtually on a growing list of benefits that includes medical, dental, life, tax savings, and more. |
Personal Benefits WebpageA webpage personalized for each employee, displaying all of the plan details ALEX discussed. |
AnalyticsGet the insight you need to keep your benefits communications on track. See how well your employees understand their benefits, what plans they found most interesting, and how long they used the tool. |
HostingBenefits Communication from the Cloud. Launch ALEX ubiquitously from any portal, year-round, to handle new-hires or the crunch of open enrollment. |
ALEX offers an innovative approach to benefits communication – a Conversation instead of a presentation. ALEX engages with each employee one-on-one. He gathers information specific to that employee and highlights only the most relevant plans. Employees say the experience feels just like there’s a person just behind the screen chatting with them… if that person was very entertaining and incredibly well-informed about benefits.
ALEX consists of eight different interactive Conversations – Medical, Dental, Tax Savings, Life Insurance, Disability, Vision, 401 (k), Critical Illness and Accident Insurance – that can even include custom moments. Each conversation uses a slice of humor and plain English to help employees understand, select, and appreciate their benefits. Whether employees need help understanding their medical plan, contributing to a retirement fund, or calculating the right amount of life insurance to buy, ALEX highlights the best plan – taking ALL likely costs into consideration.
After ALEX shows each employee the most relevant plan, he sends out a webpage, personalized for that employee, based on the details discussed during that Conversation. We provide the employee access to that page, 24/7, year-round. It’s a handy reference guide to the most important details of the plan – from preventive care to networks to deductibles, copays, coinsurance and maximum out of pocket costs.
Want to know how the Conversation is being used? We give you reports that detail metrics such as how many people visited the Conversation, where they came from and how they feel about the ALEX experience. With our analytics, you’ll be able to gauge exactly how well your benefits communications are reaching your employees (we think it will be very well).
ALEX selects from tens of thousands of possible audio files, on the fly, to create a dynamic Conversation. But you’ll never have to worry about the technology, because ALEX can be launched from the cloud, on any portal, whenever, wherever. Your IT people will thank you.
Simply provide the experience as a URL, in a banner, on your intranet, or even in something as simple as an e-mail.
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